How to perform an Infotrove backup and restore ----------------------------------------------- To backup --------- 1. To backup simply copy the C:\Program Files\Infotrove User Files folder to the backup drive. To restore ---------- 1. Stop the infotrove service (if it still exists) via the service panel Start->Control Panel->Administrative Tools->Services 2. Restore the user files by placing them in the folder C:\Program Files\Infotrove User Files Replacing any old files that currently exist in that location. 3. Either restart Infotrove or reinstall infotrove. To restart the server visit the service panel Start->Control Panel->Administrative Tools->Services If the server installation was deleted then reinstall infotrove via the installation executable. NOTE: Make sure that the user path is correct and it should pick up that fact that you already have existing user files. 4. If you are reinstalling infotrove on a new machine the license will be invalid. If this is the case a screen will be displayed on your browser instructing you of the new hostid. Please send that to the helpdesk@atrove.com and the Atrove support staff will send you a new license.